BOTBOY
SPEND
TIME
WITH ROBOY

The old dialog system was great: It could lead a nice conversation. But only with a single person. That was because it consisted of a software monolith and a single pipeline going through it. In order to allow interfacing social media and leading multiple conversations at a time, we redesigned the overall architecture. It is now split into three parts. The core part of the dialog system which manages threads and provides access to centralized and resource intensive modules like memory and natural language understanding, lightweight threads leading the actual conversation and world interfaces that provide communication with the world outside the dialog system.

Telegram interface
Messages and their sender information are received from Telegram. The messages with same user are concatenated on a timeout period and sent to the dialog system that described above. After the dialog system creates an output for the corresponded message, typing feature is triggered then the output is sent to the Telegram user.